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FAQ's

What do your prices include?

Prices quoted are inclusive of VAT, insurance, breakdown cover and unlimited mileage.

What do I need to bring with me to hire a vehicle?

You will need to produce your driving licence. From 8th June 2015 you will need to bring a unique code issued by the DVLA for us to obtain your licence details. View more details here .

We also require payment on a credit/debit card along with a £500 security deposit and a second form of I.D, i.e. utility bill.

Can I hire a vehicle if I have points on my licence?

Depending on the nature of offence and driver age, please call us for details.

Can I take your vehicle overseas?

We can arrange overseas cover, additional charges apply. Please note, we require at least 7 days notice.

Can I leave my car at your premises whilst I hire a vehicle?

Yes, we have limited customer parking available.

Can I drive a 7.5t truck / minibus on my car licence?

Yes, depending on when you passed your driving test. If you passed your test before 01/01/1997 and have category C1/D1, you can drive these vehicles. If you passed after 01/01/1997 then the largest you can drive is a 3.5t Luton van/7 seater people carrier.

Can I drop the vehicle back out of hours?

No, we do not have drop off facilities, all vehicles need to be returned within our opening times.

Can I use your vehicle to take rubbish to Reading/Bracknell tip?

Yes you can take our vehicles to Reading and Bracknell Household Waste Recycling Centres (height and time restrictions apply) however, from 1st July 2016 you will require a permit to do so. Please click on the link below on the RE3 web site for up to date information.
http://www.fccenvironment.co.uk/re3.html

Do any of your vehicles have tow bars fitted?

Yes, we have a selection of Transit and Transit Tippers with tow bars fitted. Please advise us at time of booking if you require a vehicle with a tow bar.

Do you hire trolleys?

Yes, we have trolleys for hire, ideal for moving heavy items such as washing machines etc. The cost is £12 per rental.